Does Your Business Need a Custom CRM or Can You Use an Existing One?

Eighteen months ago, you subscribed to a CRM solution. Eighteen months ago, you set it up. Eighteen months ago, you got the whole team trained on it. For the first few months, things were fine. But then things changed. You had your team maintain their own spreadsheets since the CRM report did not have the […]
Does Your Business Need a Custom CRM or Is Off-the-Shelf Software Enough?

You now have a larger team, an ever-growing number of customers, and a sales process that is becoming increasingly difficult to keep organized. You are told that you should implement a CRM system. So you do just that, choosing a widely-used one and setting it up in a weekend, but after a month, you start […]